Power Capacitors – Applications, Switching Problems, Protection and Maintenance Training

Course Description

Understanding of state-of-the-art power factor improvement equipment, namely power capacitors, is a prerequisite to assuring economical operation of electrical power systems.

This course provides a thorough review of application of power capacitors and capacitor banks. It covers fundamentals and theory regarding power capacitors and power factor correction, methods of calculation, specifying, controlling, protecting, installing, operating and maintaining power capacitors and capacitor banks.

It includes detailed analysis of the capacitor application in electrical motor circuits and distribution systems. This course brings participants up to date on the application of capacitors and capacitor banks, answers questions, and gives participants hands-on experience in assessing and solving typical problems.

Course Objective

After participating in this course, you will be able to analyze the power distribution system in order to determine the need for improvement of power factor. You will be able to calculate energy cost savings associated with the installation of capacitor bank. You will gain the practical knowledge to be able to specify the size and configuration of capacitor bank and associated auxiliary equipment to suit your specific needs.

Course Outline

  • Basic Electrical Ideas and units on Capacitors and Power Factor.
  • Resistance circuit, Inductance circuit, Capacitive circuit
  • True, Reactive, and Apparent Power
  • Description and basic operation of capacitors
  • Calculation on capacitor circuits
  • Applications of capacitors
  • Theoretical fundamentals for Power Factor
  • Causes and effects of poor Power Factor
  • Means of Power Factor improvement or Reactive Power compensation
  • Principle of Reactive Power compensation
  • Installation of Power Factor correction capacitors
  • Calculation for Power Factor Improvement
  • Power Capacitor banks
  • Application of Capacitor banks
  • Capacitor connections.
  • Capacitor switching operation.
  • Impact of Capacitors on Power Quality
  • Maintenance, Inspection and Repair on Capacitor bank installation
  • Tests for Power Capacitors.
  • Related international standards IEEE/IEC
  • Typical checklist for general servicing and maintenance on Capacitors.
  • Different Voltage Regulation Techniques

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.

Lokasi Training Pilihan : di Yogyakarta, Jakarta, Bandung, Bogor, Surabaya, Malang, Bali, Lombok, Balikpapan, Makassar, Medan, Batam, Riau, Pontianak, Semarang, Solo, Manado, dan Kota-kota lainnya  (dengan harga dan minimal kuota yang berbeda)

Training Job Analysis and Job Description Techniques

Course Overview

Though there are several methods of collecting job analysis information yet choosing the one or a combination of more than one method depends upon the needs and requirements of organization and the objectives of the job analysis process. Typically, all the methods focus on collecting the basic job-related information but when used in combination may bring out the hidden or overlooked information and prove to be great tools for creating a perfect job-candidate fit. Selecting an appropriate job analysis method depends on the structure of the organization, hierarchical levels, nature of job and responsibilities and duties involved in it. So, before executing any method, all advantages and disadvantages should be analyzed because the data collected through this process serves a great deal and helps organizations cope with current market trends, organizational changes, high attrition rate and many other day-to-day problems.

Who should take this course

Human Resources professionals working in compensation who need to improve their skills in this field. The program is also suitable for professionals working in other areas of Human Resources who wish to acquire an intimate knowledge of the job analysis and job description writing processes.

Course content

By the end of the program, participants will be able to:

  • Demonstrate the importance of job descriptions in the wider context of Human Resources.
  • Conduct a job analysis to obtain information for the preparation of job descriptions and other purposes.
  • Write job descriptions to cover the wider requirements of Human Resources.
  • Explain competencies in terms of what they are and how they are used.
  • Write competency-based job descriptions.

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.

Lokasi Training Pilihan : di Yogyakarta, Jakarta, Bandung, Bogor, Surabaya, Malang, Bali, Lombok, Balikpapan, Makassar, Medan, Batam, Riau, Pontianak, Semarang, Solo, Manado, dan Kota-kota lainnya  (dengan harga dan minimal kuota yang berbeda)

Customer Service Management Training

Introduction

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals who have a passion for providing quality service. Providing customer service excellence gives an organisation a competitive advantage in the marketplace and is the key factor that keeps customers coming back. Delegates will learn best practices of world-class customer service providers to develop a customer-focused mindset for continuous improvement.

In today’s customer-oriented business environment, interpersonal skills are a critical component for promoting customer satisfaction and organisational success. Providing world-class customer service requires a unique combination of effective communication strategies, persuasion techniques, and conflict resolution skills. This highly-interactive customer service training course gives delegates the tools, resources, and confidence they need to enhance customer relationships and promote customer service excellence within their organisation.

objectives

By the end of the course delegates will be able to:

  • Describe the best practices of a world-class customer service provider
  • Develop a customer-focused mindset for continuous improvement
  • Identify key components that promote customer retention and loyalty
  • Measure customer service standards
  • Develop an understanding of internal and external customer expectations
  • Use the phone more effectively and leave professional voicemail messages
  • Communicate more effectively by utilizing active listening and questioning skills
  • Successfully apply the principles of persuasion to key negotiation situations
  • Give and receive feedback in a constructive manner
  • Understand the importance of written and electronic communication
  • Use nonverbal communication to make a positive first impression and build rapport quickly
  • Set SMART goals to increase productivity
  • Understand the importance of customer and organisational confidentiality
  • Utilize stress management techniques to increase job satisfaction
  • Use conflict resolution skills to work with difficult or demanding customers in a professional manner
  • Manage their emotions during stressful situations
    • Appreciate the importance of teamwork and maintaining a positive attitude

Contents

Principles for Delivering World-Class Customer Service

  • Course overview and learning objectives
  • How do customers define quality customer service?
  • What are the benefits of providing world-class customer service?
  • Breakout session: How to use customer service to increase customer satisfaction and loyalty
  • Benchmarking exercise: Best and worst rated customer service companies
  • Creating a positive first impression: What do your customers see and hear?
  • Creating customer service ‘touch points’ to enhance the “customer experience”
  • The WOW Factor: Going the Extra Mile to exceed customer expectations
  • Case study: The Nordstrom approach to quality customer service

Developing Effective Communication and Interpersonal Skills

  • The power of nonverbal communication
  • Practical exercise: The Body Language Quiz
  • How to use body language to build rapport and create a favorable first impression
  • Understanding the four customer temperament styles
  • Practical exercise: Determining your temperament style
  • Developing your active listening skills to enhance communications
  • Practical exercise: Active Listening Evaluation
  • Use questioning techniques to identify a customer’s expectations and service requirements
  • Determining your customer’s “preferred learning style”
  • Keys to effective telephone and voicemail communication

Principles of Superior Customer Service and Organisational Procedures

  • Does the ‘customer experience’ align with your organisation’s vision/mission statement?
  • Identifying internal and external customer expectations
  • The benefits of teamwork and mutual cooperation
  • Teambuilding and leadership exercise
  • Guidelines for customer and organisational confidentiality
  • Dos and don’ts of written and electronic communication
  • Empowering employees to better serve their customers
  • Case study: Scandinavian Airlines customer service programme

The Importance of Customer Feedback and Service Recovery

  • Why is it important to encourage customer complaints and feedback?
  • Establishing customer service satisfaction measuring and monitoring standards
  • Best practices for recording and monitoring customer service issues
  • The supervisor‘s role in service recovery
  • The art of giving and receiving constructive feedback
  • Negotiating win-win outcomes
  • Managing emotions during stressful situations
  • Strategies for working with difficult and demanding customers
  • Practical exercise: Service recovery role-play

Leading the Way to Customer Satisfaction and Continuous Improvement

  • Your attitude makes a difference
  • Stress management tips for maintaining peak performance
  • The importance of personal development
  • Setting SMART goals for continuous customer service improvement
  • Practical exercise: What is your Action Plan?
  • End of course review

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.

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Jadwal Training 2018

January 2018

Title Dates
Boilers: Operation, Maintenance and Troubleshooting 22 Jan – 02 Feb 2018
Management of Contracts and Contract Claims 28 Jan – 01 Feb 2018
Advanced Maintenance Management 28 Jan – 01 Feb 2018
Risk Assessment within Production Operations 22 Jan – 02 Feb 2018
Competency Development and Managerial Excellence for Operation and Production Supervisors 28 Jan – 01 Feb 2018
Development & Managerial Excellence for Plant Supervisors 28 Jan – 01 Feb 2018
The Art of Strategic Management (Strategic Planning Specialist) 22 Jan – 02 Feb 2018
Strategic Planning Specialist (The Art of Strategic Management) 28 Jan – 01 Feb 2018
The Art of Strategic Management and Leadership 28 Jan – 01 Feb 2018
Flares and Relief Systems: Efficient Design, Safe Operation & Maintenance 28 Jan – 01 Feb 2018
Competency Development and Managerial Excellence for Maintenance Supervisors 28 Jan – 01 Feb 2018
Strategic Contract Management: Key Concepts, Processes and Current Practices 29 Jan – 02 Feb 2018
The Art and Science of Professional Leadership 29 Jan – 02 Feb 2018
 

February 2018

Title Dates
Variable Frequency Drives (VFDs) 04 – 08 Feb 2018
Principles, Applications and Performance of Pumps, Compressors and Turbines 04 – 08 Feb 2018
The Practical Leader: Developing and Leading High Performing Teams 04 – 08 Feb 2018
Strategic Thinking and Leadership for Engineers 05 – 09 Feb 2018
The GCC VAT Framework: Compliance, Implementation & Management 11 – 13 Feb 2018
Health, Safety & Environment in Engineering Projects 11 – 15 Feb 2018
Engineering Electronic Document Management Systems (EDMS) 11 – 15 Feb 2018
Effective Supply Chain, Warehouse and Inventory Management 11 – 15 Feb 2018
Leadership and Management Skills for Supervisors 11 – 15 Feb 2018
Managing and Leading Strategic Communication: Public Relations, Marketing and Internal Communication 12 – 16 Feb 2018
Contracts Management: Procurement, Tendering and Partnering 18 – 22 Feb 2018
Health and Safety in Construction Projects: Legislation, Safety Plans, Occupational Health and Assessment 18 – 22 Feb 2018
Creativity, Critical Thinking and Problem Solving 18 – 22 Feb 2018
LabVIEW: Instrumentation, Monitoring and Control (SCADA) 25 Feb – 01 Mar 2018
Cooling Towers: Operation, Maintenance and Troubleshooting 25 Feb – 01 Mar 2018
Communication and Planning Skills for Administrative Professionals 25 Feb – 01 Mar 2018

March 2018

Title Dates
Advanced Warehouse Management, Warehousing Performance Measures, Storage Control & Safety 04 – 08 Mar 2018
Data Analysis Fundamentals 04 – 08 Mar 2018
Advanced Management: Achieving Superior Performance and Strategic Success 04 – 08 Mar 2018
Advanced Management & Leadership Programme Developing an Empowered Workforce with Self-Leadership 04 – 15 Mar 2018
Project Management Professional 04 – 15 Mar 2018
HR Metrick and Analytics 04 – 15 Mar 2018
Writing Effective Legal Documents and Commercial Contracts – A Practical Workshop 05 – 09 Mar 2018
LV, MV and HV Circuit Breakers: Selection, Application, Operation and Maintenance 05 – 09 Mar 2018
Portfolio Management and Corporate Finance Principles 05 – 09 Mar 2018
Oil & Gas Commercial Contracts and Negotiation Skills 05 – 09 Mar 2018
Advanced Leadership: Sharpening the Leadership Philosophy of Emerging Leaders 11 – 15 Mar 2018
Modern Chemical Laboratory: Analytical Instrumentation, Equipment Calibration, Operations, Quality & Safety 11 – 15 Mar 2018
Gas Processing 11 – 15 Mar 2018
Project Management and Compliance: Planning, Scheduling and Control 11 – 15 Mar 2018
Marketing Communications and Brand Management 11 – 15 Mar 2018
The Power of Positive Thinking, Psychology and Attitude 11 – 15 Mar 2018
Advanced Human Resource Management 11 – 15 Mar 2018
Mastering Finance and Accounting 11 – 15 Mar 2018
Mastering Business Data Collection, Analysis and Presentation 12 – 16 Mar 2018
Managing and Leading Innovation 12 – 16 Mar 2018
Leadership and Management Skills for the 21st Century 12 – 23 Mar 2018
Managing Stress & Work-Life Balance: Balancing Roles, Responsibilities, Relationships and Resources without Stress 18 – 22 Mar 2018
Reservoir Simulation Fundamentals for Non-Specialists 18 – 22 Mar 2018
Combating Risk & Fraud in Procurement 18 – 22 Mar 2018
Advanced Process Risk Assessment and Risk Management 18 – 22 Mar 2018
Electrical and Instrumentation Design, Installation and Operation: A Practical Approach 18 – 22 Mar 2018
Modern Valve Technology 18 – 22 Mar 2018
Public Relations Professional (Public Relations and Corporate Communications) 18 – 22 Mar 2018
Contracts Management Professional (Contract Planning, Strategy and Claims Management) 18 – 22 Mar 2018
Office Management Professional (Office Management and Effective Administration Skills) 18 – 22 Mar 2018
Contract Planning, Strategy and Claims Management (Contracts Management Professional) 18 – 22 Mar 2018
Financial Analysis: Evaluation, Budgeting and Decision Making 18 – 22 Mar 2018
Office Management and Effective Administration Skills (Office Management Professional) 18 – 22 Mar 2018
Public Relations and Corporate Communications (Public Relations Professional) 18 – 22 Mar 2018
The Office Professional and Records Management Masterclass 18 – 29 Mar 2018
Cyber Security, Information Governance, Legal Risk Management and Compliance with ISO Records Management Controls 19 – 23 Mar 2018
HRM Skills for Today’s Leaders and Professionals 19 – 23 Mar 2018
Leadership, Vision and Organisational Reality 19 – 23 Mar 2018
Leading & Managing Vendor Relations 25 – 29 Mar 2018
Fundamentals of Renewable Energy: Types, Merits and Operations 25 – 29 Mar 2018
Vehicle Fleet Development & Management 25 – 29 Mar 2018
Electric Motors and Motor Protection in Non-Hazardous and Hazardous Environments 25 – 29 Mar 2018
Working Effectively in Project Teams 25 – 29 Mar 2018
Documents and Records Management Compliance (Document Control Specialist) 25 – 29 Mar 2018
Document Control Specialist (Documents and Records Management Compliance) 25 – 29 Mar 2018
The Effective Human Resources Administrator 25 – 29 Mar 2018
Financial Management for Projects and Contracts 25 – 29 Mar 2018
Oil & Gas Technical Competence for Non-Technical Professionals 26 – 30 Mar 2018
Presentation Skills Using Neuro-Linguistic Programming (NLP) 26 – 30 Mar 2018
Customer Management Specialist (Managing Service Quality and Customer Satisfaction) 26 – 30 Mar 2018
Managing Service Quality and Customer Satisfaction (Customer Management Specialist) 26 – 30 Mar 2018

April 2018

Title Dates
CCPS Risk-Based Process Safety (RBPS): The Next Generation PSM Framework 01 – 05 Apr 2018
Effective Expediting: Monitoring, Controlling and Improving Timely Supplier Deliveries 01 – 05 Apr 2018
Talent Retention Through Remuneration and Training: Managing Pay Scales, Promotions and Provision of Training 01 – 05 Apr 2018
Gas & LNG Contracts: Managing Commercial Oil Operations & Logistics 02 – 06 Apr 2018
Project Financial Control and Project Management for the Oil & Gas Industry 02 – 06 Apr 2018
Change Management and Building High Performing Teams 02 – 06 Apr 2018
Project Management for Contract Professionals Using Project Management Tools to Enhance Contract Outcomes 08 – 12 Apr 2018
Mastering Business Etiquette & Protocol: Advanced Skills for Gaining Social, Business & International Exposure 08 – 12 Apr 2018
Uninterruptible Power Supply (UPS): Types, Construction, Applications & Maintenance 08 – 12 Apr 2018
International Maritime Codes & Convention 08 – 12 Apr 2018
Advanced Commercial Analysis Aligning Corporate Strategy and Business Performance 08 – 12 Apr 2018
Valves, Actuators and Steam Traps: Sizing, Selection, Operation & Maintenance 08 – 12 Apr 2018
Recruitment, Selection and Retention: Creating a Highly Competent Motivated Workforce 08 – 12 Apr 2018
Developing and Implementing a Corporate Social Responsibility (CSR) Framework: Taking a Sustainable Approach to Business Planning and Operations 08 – 12 Apr 2018
Risk Assessment within Production Operations 08 – 12 Apr 2018
Customer Service Excellence: Tools & Techniques for Customer Retention 08 – 12 Apr 2018
Contractual Risk, Insurance and Indemnities 08 – 12 Apr 2018
Global Oil Economics & Strategic Planning: Petroleum Project Evaluation & Investment Decision-Making 09 – 13 Apr 2018
Strategic Skills for Procurement: Methods and Techniques for Better Procurement Value 09 – 13 Apr 2018
Advanced Communication Skills 15 – 19 Apr 2018
Advanced Presentation Skills 15 – 19 Apr 2018
e-HR: Latest Trends and Applications 15 – 19 Apr 2018
Healthcare Operations: Cost Control & Productivity Management 15 – 19 Apr 2018
Integrated Reservoir Analysis: Concepts, Methodology & Importance 15 – 19 Apr 2018
Supplier Relationship Management (SRM) and Operational Excellence 15 – 19 Apr 2018
LV, MV and HV Circuit Breakers: Selection, Application, Operation and Maintenance 15 – 19 Apr 2018
Leadership Development for Engineers: Motivating, Coaching and Conflict Management for Superior Performance 15 – 19 Apr 2018
Safety Compliance and Site Inspection 15 – 19 Apr 2018
Payroll Management and Effective Payroll Controls 15 – 19 Apr 2018
Emotional Intelligence: EQ for Innovative Leadership and Corporate Teamwork 15 – 19 Apr 2018
Business Process Optimisation and Modelling: Innovation, Integration and Development 16 – 20 Apr 2018
Ship Chartering, Laytime & Demurrage Masterclass: Resolution of Commercial & Legal Complexities 16 – 20 Apr 2018
Construction Administration for Engineers: From Pre-Construction to Project Close-Out 16 – 20 Apr 2018
SPI Rumah Sakit 16 – 20 Apr 2018
Artificial Intelligence (AI): Transforming Business with New Technologies 22 – 25 Apr 2018
Events & Conferences Management: Principles & Best Practices 22 – 26 Apr 2018
Advanced Business Writing Skills 22 – 26 Apr 2018
Excellence in Health Care Management 22 – 26 Apr 2018
Process Safety and Risk Management of Highly Hazardous and Explosive Chemicals 22 – 26 Apr 2018
Introduction to the Oil & Gas Industry 22 – 26 Apr 2018
Stakeholders Management: Achieving Consensus for Successful Project Execution 22 – 26 Apr 2018
Contract Management for Non-Contract Professionals 22 – 26 Apr 2018
Budgeting and Cost Control 22 – 26 Apr 2018
Contract & Project Management Skills for Non-Professionals 22 Apr – 03 May 2018
Developing Purchasing Policies, Processes & SLAs 23 – 27 Apr 2018
Advanced Recruitment, Psychometric Analysis & Assessment 23 – 27 Apr 2018
Negotiating & Contracting in Procurement & Supply: Developing Key Skills in Creating Effective Contracts 23 – 27 Apr 2018
Building a Customer-Centric Service Culture: The Key to Driving Superior Performance 29 Apr – 03 May 2018
Team Work & Team Building: Effective WorkCulture and People Development 29 Apr – 03 May 2018
Developing Transformational Leadership: The Five Competencies of Leadership 29 Apr – 03 May 2018
Auditing of Projects and Contractors: Terminology, Concept and Applications 29 Apr – 03 May 2018
Protective Control Relay Systems and Automation: From Basic Principles to the Complex Applications 29 Apr – 03 May 2018
Organisation and Relationship Systems at the Workplace: Exploring the Changing Nature of Work, Organisations and Workplace 29 Apr – 03 May 2018
SIMOPS: Simultaneous Operations System for the Oil & Gas Industry 29 Apr – 03 May 2018
Excellence in Maintenance and Reliability Management: Preventive and Predictive Maintenance and Machinery Failure Analysis (RCFA) 29 Apr – 03 May 2018
Project Management for Non Project Professionals 29 Apr – 03 May 2018
Process Plant Start-up and Commissioning 29 Apr – 03 May 2018
Process Plant Start-up, Commissioning and Troubleshooting 29 Apr – 10 May 2018

May 2018

Title Dates
Improving Productivity through Quality Enhancement & Cost Reduction 06 – 10 May 2018
Power and Distribution Transformers: Testing, Analysis and Troubleshooting 06 – 10 May 2018
Process Troubleshooting and Problem Solving 06 – 10 May 2018
Enhancing the Skills of Training Coordinators and Administrators 06 – 10 May 2018
Contracts Administration: From Award to Completion 06 – 10 May 2018
Managing Projects with MS Project 2016 06 – 10 May 2018
Legal Drafting 06 – 10 May 2018
Offshore Structure Design, Construction, Inspection, Maintenance and Repair 06 – 10 May 2018
Competency Development and Managerial Excellence for Operation and Production Supervisors 06 – 10 May 2018
The Successful Female Leader: Success, Engagement & Leadership Growth of Female Workforce 06 – 10 May 2018
Pre-Startup Audit: Evaluating, Determining and Implementing Effective Risk Control Measures 06 – 10 May 2018
Digital Business Leadership: Mastering Social Media Activities and Leading Digital Transformation 06 – 10 May 2018
Digital Healthcare: Technology, Innovation & Change 06 – 10 May 2018
Credit Policies Management: Protect the Investment in Debtors 06 – 10 May 2018
Industrial Instrumentation and Modern Control Systems 06 – 10 May 2018
Advanced Documents and Records Management Compliance 06 – 10 May 2018
Development & Managerial Excellence for Plant Supervisors 06 – 17 May 2018
Strategic Thinking & Decision Making in Competitive Environments: Creating the Organisation of the Future 07 – 11 May 2018
Business Analysis within a Project Environment 07 – 11 May 2018
Compliance Management 13 – 15 May 2018
Transforming Patient Experience: Delivering Care that meets Patient Needs & Preferences 13 – 17 May 2018
Maritime Law & Shipping Contracts 13 – 17 May 2018
Petroleum Engineering for Non-Specialists 13 – 17 May 2018
Task Risk Assessment: Modern Proactive Approach to Incident Prevention 13 – 17 May 2018
Call & Contact Centre Workshop: Practical Skills to Enhance Customer Satisfaction 13 – 17 May 2018
Leadership Skills in Lean Times: Leading with Emotional Intelligence 13 – 17 May 2018
Organisational Structure & Work Ethics Behaviour 13 – 17 May 2018
Advanced International Financial Reporting Standards (IFRS) 13 – 17 May 2018
Engineering Electronic Document Management Systems (EDMS) 13 – 17 May 2018
Electric Submersible Pumps (ESPs): Selection, Installation, Operation and Maintenance 13 – 17 May 2018
Construction and Civil Engineering Fundamentals for Non-Civil Engineers 13 – 17 May 2018
Competency Development and Managerial Excellence for Maintenance Supervisors 13 – 17 May 2018
Effective Supply Chain, Warehouse and Inventory Management 13 – 17 May 2018
Advanced Negotiation Skills & Deal Making Strategies 14 – 18 May 2018
Business Analysis for Project Success: Enhance Essential Knowledge, Ideas and Methodologies 14 – 18 May 2018
Strategic Contract Management: Key Concepts, Processes and Current Practices 14 – 18 May 2018
Upstream Petroleum Cost Trends and Benchmarking 14 – 18 May 2018
Managing Strategic Alliances and Partnerships 14 – 18 May 2018
Budgeting, Planning and Management Reporting 14 – 18 May 2018

June 2018

Title Dates
Global Sourcing Strategy & Smart International Procurement 18 – 22 Jun 2018
Strategic Planning in the Public Sector: Applying Best Practice in Economic and Social Development Projects 18 – 22 Jun 2018
Strategic Planning and Management in the Public Sector 18 – 29 Jun 2018
Advanced Applied Data Analysis 24 – 28 Jun 2018
Principles, Applications and Performance of Pumps, Compressors and Turbines 24 – 28 Jun 2018
Time Management and Personal Effectiveness 24 – 28 Jun 2018
Mastering Communication, Negotiation and Presentation Skills 24 – 28 Jun 2018
Strategic Management in the Public Sector: Achieving World-Class Performance in Development Initiatives 25 – 29 Jun 2018
The Art of Oil & Gas Procurement 25 – 29 Jun 2018
Advanced Contracts Management 25 – 29 Jun 2018
 Advanced Contracts and Purchasing Management 25 Jun – 06 Jul 2018
Advanced Contracts and Project Management 25 Jun – 06 Jul 2018

July 2018

Title Dates
LabVIEW): Instrumentation, Monitoring and Control (SCADA) 01 – 05 Jul 2018
Accounts Receivable Planning, Organising and Achieving Best Practice 01 – 05 Jul 2018
Managing Shutdowns, Turnarounds and Outages 01 – 05 Jul 2018
Leadership and Team Development for Managerial Success 01 – 05 Jul 2018
Managing the Cash Cycle: Accounts Receivable and Payable Best Practices 01 – 12 Jul 2018
Environmental Impact Assessment for Oil and Gas Development Projects 02 – 06 Jul 2018
Advanced Purchasing Management 02 – 06 Jul 2018
Advanced Project Management 02 – 06 Jul 2018
Leadership and Management Skills for New Manager and Supervisor 08 – 12 Jul 2018
Accounts Payable Planning, Organising and Achieving Best Practice 08 – 12 Jul 2018
Oracle Primavera P6 Rel. 8.0 Fundamentals 08 – 12 Jul 2018
Management of Contracts and Contract Claims 08 – 12 Jul 2018
Material Cataloguing, Specifications and Storage Planning 08 – 12 Jul 2018
Quality Assurance and Quality Control using ISO 9001:2015 as a Framework: Making the Transition for Improving Quality Assurance and Control 08 – 12 Jul 2018
Managing and Leading Strategic Communication: Public Relations, Marketing and Internal Communication 09 – 13 Jul 2018
Maritime Business Management 15 – 19 Jul 2018
Contracts Management: Procurement, Tendering and Partnering 15 – 19 Jul 2018
Building Collaborative Business Models for Innovation and Competitiveness 15 – 19 Jul 2018
Health and Safety in Construction Projects: Legislation, Safety Plans, Occupational Health and Assessment 15 – 19 Jul 2018
Construction Administration for Engineers: From Pre-Construction to Project Close-Out 16 – 20 Jul 2018
HRM Skills for Today’s Leaders and Professionals 16 – 20 Jul 2018
Cyber Security, Information Governance, Legal Risk Management and Compliance with ISO Records Management Controls 22 – 26 Jul 2018
Developing a Business Analysis Work Plan 22 – 26 Jul 2018
Talent Management: Succession Planning, Competency Frameworks, Career Path Planning and Performance Management 23 – 27 Jul 2018
Emotional Intelligence: EQ for Innovative Leadership and Corporate Teamwork 29 Jul – 02 Aug 2018
Managing Strategic Alliances and Partnerships 30 Jul – 03 Aug 2018
Understanding Success Factors in the Oil & Gas Industry 30 Jul – 03 Aug 2018
Workplace Diversity and Talent Management 30 Jul – 03 Aug 2018
Strategic Planning Specialist (The Art of Strategic Management) 30 Jul – 03 Aug 2018
The Art of Strategic Management (Strategic Planning Specialist) 30 Jul – 03 Aug 2018
Advanced Budgeting and Forecasting 30 Jul – 03 Aug 2018
The Art of Strategic Management and Leadership 30 Jul – 10 Aug 2018
Public Relationship 30 Jul – 10 Aug 2018

August 2018

Title Dates
CCPS Risk-Based Process Safety (RBPS): The Next Generation PSM Framework 05 – 09 Aug 2018
The Effective Financial Controller: Managing Financial Functions and Improvement Opportunities 05 – 09 Aug 2018
Writing Effective Legal Documents and Commercial Contracts – A Practical Workshop 06 – 10 Aug 2018
Oil & Gas Project Management 06 – 10 Aug 2018
Managing and Leading Innovation 06 – 10 Aug 2018
The Art and Science of Professional Leadership 06 – 10 Aug 2018
Leadership and Management Skills for the 21st Century 06 – 17 Aug 2018
Advanced Warehouse Management, Warehousing Performance Measures, Storage Control & Safety 12 – 16 Aug 2018
Variable Frequency Drives (VFDs) 12 – 16 Aug 2018
Audit Sampling: From Engagement Planning to Execution 12 – 16 Aug 2018
Strategic Thinking and Leadership for Engineers 13 – 17 Aug 2018
Upstream Petroleum Cost Trends and Benchmarking 13 – 17 Aug 2018
Project Financial Control and Project Management for the Oil & Gas Industry 13 – 17 Aug 2018
Advanced Maintenance Management 13 – 17 Aug 2018
Leadership, Vision and Organisational Reality 13 – 17 Aug 2018
Artificial Intelligence (AI): Transforming Business with New Technologies 26 – 29 Aug 2018
The Indonesian Law: Awareness, Implementation and Management 26 – 30 Aug 2018
The Power of Positive Thinking, Psychology and Attitude 26 – 30 Aug 2018
Advanced Risk and Incident Analysis: Risk Management, Incident Investigation and Root Cause Analysis 26 – 30 Aug 2018
The Effective Accounts Assistant 26 – 30 Aug 2018
The Art of Influencing Business Decisions 27 – 31 Aug 2018

September 2018

Title Dates
Training Effective Warehouse and Inventory Management 02 – 04 Sep 2018
Working Safely 02 – 04 Sep 2018
Data Analysis Fundamentals 02 – 06 Sep 2018
Creativity, Critical Thinking and Problem Solving 02 – 06 Sep 2018
Organising and Behavioural Skills for Administrative Professionals/ Executive Secretaries/PAs 02 – 06 Sep 2018
Strategic Contract Management: Key Concepts, Processes and Current Practices 03 – 07 Sep 2018
Mastering Management Skills 03 – 07 Sep 2018
Mastering Management and Leadership Skills 03 – 14 Sep 2018
e-HR: Latest Trends and Applications 09 – 13 Sep 2018
Health, Safety & Environment in Engineering Projects 09 – 13 Sep 2018
Internal Controls: Monitoring, Evaluation and Risk-Based Auditing 09 – 13 Sep 2018
Modern Valve Technology 09 – 13 Sep 2018
Maintenance Management Professional (Maintenance Planning, Scheduling and Work Control) 09 – 13 Sep 2018
Logistics and Transport Management 09 – 13 Sep 2018
Maintenance Planning, Scheduling and Work Control (Maintenance Management Professional) 09 – 13 Sep 2018
SharePoint Implementation Best Practices: From Design to Integration 09 – 13 Sep 2018
Maintenance Management: Developing and Enhancing Maintenance Strategies 09 – 20 Sep 2018
Business Process Optimisation and Modelling: Innovation, Integration and Development 10 – 14 Sep 2018
Budgeting and Cost Control for the Oil & Gas Industry 10 – 14 Sep 2018
Corporate Credit Analysis: Forecasting, Formulation and Analysis 10 – 14 Sep 2018
Oil & Gas Commercial Contracts and Negotiation Skills 10 – 14 Sep 2018
Strategic Financial Planning and Implementation 10 – 14 Sep 2018
Advanced Contracts Management 10 – 14 Sep 2018
Mastering Team Leadership Skills 10 – 14 Sep 2018
Financial Management Workshop for the Oil & Gas Industry: Budgeting, Cost Control and Financial Accounting 10 – 21 Sep 2018
Service Excellent 10 – 21 Sep 2018
Bussines Contuinity Management (BCM) 16 – 18 Sep 2018
Talent manag and Carreer System 16 – 20 Sep 2018
Engineering Electronic Document Management Systems (EDMS) 16 – 20 Sep 2018
Electrical and Instrumentation Design, Installation and Operation: A Practical Approach 16 – 20 Sep 2018
Working Effectively in Project Teams 16 – 20 Sep 2018
Enhancing Job Performance: Skills for Achieving Personal and Organisational Goals 16 – 20 Sep 2018
Maintenance Auditing Specialist (Maintenance Auditing and Continuous Improvement) 16 – 20 Sep 2018
Maintenance Auditing and Continuous Improvement (Maintenance Auditing Specialist) 16 – 20 Sep 2018
Contract Cost and Price Analysis 16 – 20 Sep 2018
Oil & Gas Technical Competence for Non-Technical Professionals 17 – 21 Sep 2018
Ship Chartering, Laytime & Demurrage Masterclass: Resolution of Commercial & Legal Complexities 17 – 21 Sep 2018
Business Analysis for Project Success: Enhance Essential Knowledge, Ideas and Methodologies 17 – 21 Sep 2018
Operations Management Masterclass: Translating Organisational Goals into Operational Performance Objectives 17 – 21 Sep 2018
Finance and Accounting for the Oil & Gas Industry 17 – 21 Sep 2018
Customer Management Specialist (Managing Service Quality and Customer Satisfaction) 17 – 21 Sep 2018
Success under Pressure: Emotional Intelligence, Conflict Management and Negotiations 17 – 21 Sep 2018
Advanced Project Management 17 – 21 Sep 2018
Managing Service Quality and Customer Satisfaction (Customer Management Specialist) 17 – 21 Sep 2018
Managing Stress & Work-Life Balance: Balancing Roles, Responsibilities, Relationships and Resources without Stress 23 – 27 Sep 2018
Organisation and Relationship Systems at the Workplace: Exploring the Changing Nature of Work, Organisations and Workplace 23 – 27 Sep 2018
Construction and Civil Engineering Fundamentals for Non-Civil Engineers 23 – 27 Sep 2018
Flares and Relief Systems: Efficient Design, Safe Operation & Maintenance 23 – 27 Sep 2018
Marketing Communications and Brand Management 23 – 27 Sep 2018
The Practical Leader: Developing and Leading High Performing Teams 23 – 27 Sep 2018
Risk Assessment within Production Operations 23 – 27 Sep 2018
Financial Management for Projects and Contracts 23 – 27 Sep 2018
Oil Movement, Storage and Troubleshooting: Management and Operation of Oil & Gas Terminals 23 – 27 Sep 2018
Advanced Negotiation Skills & Deal Making Strategies 24 – 28 Sep 2018
Mastering Business Data Collection, Analysis and Presentation 24 – 28 Sep 2018
Project Management for Contract Professionals Using Project Management Tools to Enhance Contract Outcomes 30 Sep – 04 Oct 2018
Leading & Managing Vendor Relations 30 Sep – 04 Oct 2018
Boilers: Operation, Maintenance and Troubleshooting 30 Sep – 04 Oct 2018
LV, MV and HV Circuit Breakers: Selection, Application, Operation and Maintenance 30 Sep – 04 Oct 2018
Gas Processing 30 Sep – 04 Oct 2018
Payroll Management and Effective Payroll Controls 30 Sep – 04 Oct 2018
Training Material Design and Development 30 Sep – 04 Oct 2018
Oil & Gas Operational Safety 30 Sep – 04 Oct 2018
Systems Thinking and Managing Complex Scenarios 30 Sep – 04 Oct 2018
Financial Analysis: Evaluation, Budgeting and Decision Making 30 Sep – 04 Oct 2018
Leadership and Management Skills for Supervisors 30 Sep – 04 Oct 2018

October 2018

Title Dates
Developing Purchasing Policies, Processes & SLAs 01 – 05 Oct 2018
Negotiating & Contracting in Procurement & Supply: Developing Key Skills in Creating Effective Contracts 01 – 05 Oct 2018
Change Management and Building High Performing Teams 01 – 05 Oct 2018
Team Work & Team Building: Effective WorkCulture and People Development 07 – 11 Oct 2018
Healthcare Operations: Cost Control & Productivity Management 07 – 11 Oct 2018
Modern Chemical Laboratory: Analytical Instrumentation, Equipment Calibration, Operations, Quality & Safety 07 – 11 Oct 2018
Auditing of Projects and Contractors: Terminology, Concept and Applications 07 – 11 Oct 2018
SIMOPS: Simultaneous Operations System for the Oil & Gas Industry 07 – 11 Oct 2018
Talent Retention Through Remuneration and Training: Managing Pay Scales, Promotions and Provision of Training 07 – 11 Oct 2018
Time Management and Personal Effectiveness 07 – 11 Oct 2018
API 579-1 / ASME FFS-1: Fitness for Service: Pressure Vessels, Tanks and Piping Systems 07 – 11 Oct 2018
Customer Service Excellence: Tools & Techniques for Customer Retention 07 – 11 Oct 2018
Strategic Enterprise Analysis 07 – 11 Oct 2018

Effective Office Management

08 – 12 Oct 2018
Strategic Skills for Procurement: Methods and Techniques for Better Procurement Value 08 – 12 Oct 2018
International Financial Reporting Standards (IFRS) 08 – 12 Oct 2018
Best Practice Financial Management and Reporting for the Public Sector (IFRS and IPSAS) 08 – 19 Oct 2018
Mastering Business Etiquette & Protocol: Advanced Skills for Gaining Social, Business & International Exposure 14 – 18 Oct 2018
Excellence in Health Care Management 14 – 18 Oct 2018
Developing Transformational Leadership: The Five Competencies of Leadership 14 – 18 Oct 2018
Maritime Law & Shipping Contracts 14 – 18 Oct 2018
Combating Risk & Fraud in Procurement 14 – 18 Oct 2018
Organisational Structure & Work Ethics Behaviour 14 – 18 Oct 2018
Advanced Commercial Analysis Aligning Corporate Strategy and Business Performance 14 – 18 Oct 2018
Excellence in Maintenance and Reliability Management: Preventive and Predictive Maintenance and Machinery Failure Analysis (RCFA) 14 – 18 Oct 2018
Stakeholders Management: Achieving Consensus for Successful Project Execution 14 – 18 Oct 2018
Best Practices in Communication and Relational Skills 14 – 18 Oct 2018
Contract Management for Non-Contract Professionals 14 – 18 Oct 2018
Advanced Marketing Strategies – Driving Business Growth & Sustainability 14 – 25 Oct 2018

Effective Warehouse and Inventory Management

14 – 25 Oct 2018
Training Telemarketing Skill and Presentation skill 15 – 19 Oct 2018
Strategic Planning in the Public Sector: Applying Best Practice in Economic and Social Development Projects 15 – 19 Oct 2018
Presentation Skills Using Neuro-Linguistic Programming (NLP) 15 – 19 Oct 2018
International Public Sector Accounting Standards (IPSAS) 15 – 19 Oct 2018
Mastering Emotional Intelligence: Skills for Excellent Leadership 15 – 19 Oct 2018
Total Quality Management (TQM) Best Practices 15 – 26 Oct 2018
Leadership Skills in Lean Times: Leading with Emotional Intelligence 21 – 25 Oct 2018
Vehicle Fleet Development & Management 21 – 25 Oct 2018
Pre-Startup Audit: Evaluating, Determining and Implementing Effective Risk Control Measures 21 – 25 Oct 2018
Competency Development and Managerial Excellence for Operation and Production Supervisors 21 – 25 Oct 2018
Electric Motors and Motor Protection in Non-Hazardous and Hazardous Environments 21 – 25 Oct 2018
Project Management for Non Project Professionals 21 – 25 Oct 2018
Human Resource Management Training 21 – 25 Oct 2018
Training Evaluation: Measuring the Impact of Training 21 – 25 Oct 2018
Performance Management System 21 – 25 Oct 2018
Improving Performance Using Balanced Scorecard 21 – 25 Oct 2018
Communication and Planning Skills for Administrative Professionals 21 – 25 Oct 2018
Effective Change Management 21 – 25 Oct 2018
Creative Problem Solving and Decision Making 21 Oct – 01 Nov 2018
Global Sourcing Strategy & Smart International Procurement 22 – 26 Oct 2018
Effective Company Culture Building 22 – 26 Oct 2018
Portfolio Management and Corporate Finance Principles 22 – 26 Oct 2018
HRM Skills for Today’s Leaders and Professionals 22 – 26 Oct 2018
Fundamentals of Renewable Energy: Types, Merits and Operations 28 Oct – 01 Nov 2018
Task Risk Assessment: Modern Proactive Approach to Incident Prevention 28 Oct – 01 Nov 2018
Leadership Development for Engineers: Motivating, Coaching and Conflict Management for Superior Performance 28 Oct – 01 Nov 2018
Competency Development and Managerial Excellence for Maintenance Supervisors 28 Oct – 01 Nov 2018
Introduction to the Oil & Gas Industry 28 Oct – 01 Nov 2018
E-Library Management Techniques 28 Oct – 01 Nov 2018
Enhancing the Skills of Training Coordinators and Administrators 28 Oct – 01 Nov 2018
Fraud and Corruption in the Workplace 28 Oct – 01 Nov 2018
Mastering Communication, Negotiation and Presentation Skills 28 Oct – 01 Nov 2018
Production and Operations Management Fundamentals 28 Oct – 01 Nov 2018
The 3 Phases of Contract Management: Tendering, Execution and Evaluation 28 Oct – 01 Nov 2018
The Effective Accountant 28 Oct – 01 Nov 2018
Business Analysis within a Project Environment 29 Oct – 02 Nov 2018

November 2018

Title Dates
Events & Conferences Management: Principles & Best Practices 04 – 08 Nov 2018
Building a Customer-Centric Service Culture: The Key to Driving Superior Performance 04 – 08 Nov 2018
Advanced Business Writing Skills 04 – 08 Nov 2018
Credit Policies Management: Protect the Investment in Debtors 04 – 08 Nov 2018
Uninterruptible Power Supply (UPS): Types, Construction, Applications & Maintenance 04 – 08 Nov 2018
Valves, Actuators and Steam Traps: Sizing, Selection, Operation & Maintenance 04 – 08 Nov 2018
Health and Safety in Construction Projects: Legislation, Safety Plans, Occupational Health and Assessment 04 – 08 Nov 2018
Management of Contracts and Contract Claims 04 – 08 Nov 2018
Effective Supply Chain, Warehouse and Inventory Management 04 – 08 Nov 2018
Review of Financial Accounting and Detecting Fraud 04 – 08 Nov 2018
Quality Assurance and Quality Control using ISO 9001:2015 as a Framework: Making the Transition for Improving Quality Assurance and Control 04 – 08 Nov 2018
Leadership and Team Development for Managerial Success 04 – 08 Nov 2018
Advanced Documents and Records Management Compliance 04 – 08 Nov 2018
Advanced Recruitment, Psychometric Analysis & Assessment 05 – 09 Nov 2018
Strategic Planning Specialist (The Art of Strategic Management) 05 – 09 Nov 2018
The Art of Strategic Management (Strategic Planning Specialist) 05 – 09 Nov 2018
The Art of Strategic Management and Leadership 05 – 16 Nov 2018
Improving Productivity through Quality Enhancement & Cost Reduction 11 – 15 Nov 2018
The Successful Female Leader: Success, Engagement & Leadership Growth of Female Workforce 11 – 15 Nov 2018
Digital Healthcare: Technology, Innovation & Change 11 – 15 Nov 2018
Digital Business Leadership: Mastering Social Media Activities and Leading Digital Transformation 11 – 15 Nov 2018
Power and Distribution Transformers: Testing, Analysis and Troubleshooting 11 – 15 Nov 2018
Developing Leadership Competencies 11 – 15 Nov 2018
Process Safety and Risk Management of Highly Hazardous and Explosive Chemicals 11 – 15 Nov 2018
Food Safety (A Basic Training on HACCP) 11 – 15 Nov 2018
The Power of Positive Thinking, Psychology and Attitude 11 – 15 Nov 2018
Process Engineering for non-process Engineering Professionals 11 – 15 Nov 2018
The Art of Oil & Gas Procurement 12 – 16 Nov 2018
Budgeting, Planning and Management Reporting 12 – 16 Nov 2018
Management Excellence Masterclass 12 – 16 Nov 2018
The Art and Science of Professional Leadership 12 – 16 Nov 2018
Advanced Presentation Skills 18 – 22 Nov 2018
Transforming Patient Experience: Delivering Care that meets Patient Needs & Preferences 18 – 22 Nov 2018
Social Media Marketing for Businesses 18 – 22 Nov 2018
Effective Expediting: Monitoring, Controlling and Improving Timely Supplier Deliveries 18 – 22 Nov 2018
Electric Submersible Pumps (ESPs): Selection, Installation, Operation and Maintenance 18 – 22 Nov 2018
Offshore Structure Design, Construction, Inspection, Maintenance and Repair 18 – 22 Nov 2018
Developing a Business Analysis Work Plan 18 – 22 Nov 2018
Layers of Protection Analysis (LOPA) 18 – 22 Nov 2018
Contracts Administration: From Award to Completion 18 – 22 Nov 2018
Public Relations Professional (Public Relations and Corporate Communications) 18 – 22 Nov 2018
The Effective Human Resources Administrator 18 – 22 Nov 2018
Treasury and Cash Management 18 – 22 Nov 2018
Public Relations and Corporate Communications (Public Relations Professional) 18 – 22 Nov 2018
Effective Time and Stress Management 19 – 23 Nov 2018
Managing Strategic Alliances and Partnerships 19 – 23 Nov 2018
Managing the Millennials 19 – 23 Nov 2018
Mastering Management Skills 19 – 23 Nov 2018
Coaching Skills Training to Improve Employee Performance 19 – 30 Nov 2018
Mastering Management and Leadership Skills 19 – 30 Nov 2018
Employee Engagement and Motivation 19 – 30 Nov 2018
Industrial Instrumentation and Modern Control Systems 25 – 29 Nov 2018
Effective Team Leaders’ Guide to Teamwork and Team Building 25 – 29 Nov 2018
Reservoir Simulation Fundamentals for Non-Specialists 25 – 29 Nov 2018
Building Collaborative Business Models for Innovation and Competitiveness 25 – 29 Nov 2018
Accounts Receivable Planning, Organising and Achieving Best Practice 25 – 29 Nov 2018
Supplier Relationship Management (SRM) and Operational Excellence 25 – 29 Nov 2018
Cooling Towers: Operation, Maintenance and Troubleshooting 25 – 29 Nov 2018
How to Handle Customer Complaints 25 – 29 Nov 2018
Office Management Professional (Office Management and Effective Administration Skills) 25 – 29 Nov 2018
Managing Shutdowns, Turnarounds and Outages 25 – 29 Nov 2018
Office Management and Effective Administration Skills (Office Management Professional) 25 – 29 Nov 2018
Effective Telemarketing and Cold Calling Techniques 25 Nov – 06 Dec 2018
The Office Professional and Records Management Masterclass 25 Nov – 06 Dec 2018
Strategic Thinking & Decision Making in Competitive Environments: Creating the Organisation of the Future 26 – 30 Nov 2018
Strategic Thinking and Leadership for Engineers 26 – 30 Nov 2018
How to Import: Procedures and Documentations 26 – 30 Nov 2018
Advanced Contracts Management 26 – 30 Nov 2018
How to Implement 5S in the Workplace 26 – 30 Nov 2018
Mastering Team Leadership Skills 26 – 30 Nov 2018
Cash Flow Management and Forecasting 26 Nov – 07 Dec 2018
Freight Forwarding and Multimodal Transport 26 Nov – 07 Dec 2018
 

 

 

December 2018

Title Dates
Building and Developing Productive People 02 – 06 Dec 2018
Managing the Learning and Development Function 02 – 06 Dec 2018
Essential Management Skills 02 – 06 Dec 2018
Call & Contact Centre Workshop: Practical Skills to Enhance Customer Satisfaction 02 – 06 Dec 2018
Global Leadership: Transforming Proven Leaders to Global Executives 02 – 06 Dec 2018
Advanced Process Risk Assessment and Risk Management 02 – 06 Dec 2018
Accounts Payable Planning, Organising and Achieving Best Practice 02 – 06 Dec 2018
Emotional Intelligence for Managers and Team Leads 02 – 06 Dec 2018
Advanced Management: Achieving Superior Performance and Strategic Success 02 – 06 Dec 2018
Professional Secretarial & Administration Skills 02 – 06 Dec 2018
Advanced Communication Skills 02 – 06 Dec 2018
Maintenance Planning, Scheduling and Work Control (Maintenance Management Professional) 02 – 06 Dec 2018
Gas Chromatography and Troubleshooting

for the Oil & Gas Industry

02 – 06 Dec 2018
Maintenance Management: Developing and Enhancing Maintenance Strategies 02 – 13 Dec 2018
Driving Corporate Performance: Aligning Scorecards, Systems and Strategy 02 – 13 Dec 2018
Liquefied Natural Gas (LNG)

Cargo Operations and Re-liquefaction

02 – 13 Dec 2018
Procurement Fraud 02 – 13 Dec 2018
Troubleshooting Process Operation 02 – 13 Dec 2018
Storage & Handling of Toxic Chemicals

& Hazardous Materials

02 – 13 Dec 2018
Effective Problem Solver and Decision Maker 02 – 13 Dec 2018
Corrosion Control in Gas, Oil & Water 03 – 07 Dec 2018
Data Analysis Techniques 03 – 07 Dec 2018
Strategic Planning Analyst 03 – 07 Dec 2018
Xmas Trees and Well Heads: Operation and Testing 03 – 07 Dec 2018
Oil Refinery & Petrochemical Industry Wastewater Treatment 03 – 07 Dec 2018
Log Quality Control and Petrophysics 03 – 07 Dec 2018
Corrosion and Concrete Protection 03 – 07 Dec 2018
Sedimentology: From Introduction to Application 03 – 07 Dec 2018
Fundamentals of Exploration & Production 03 – 07 Dec 2018
Advanced Seismic Interpretation using Petrel 03 – 14 Dec 2018
Advanced Casing Design 03 – 14 Dec 2018
Effective Government Relations for the Oil & Gas Sector 03 – 14 Dec 2018
Scenario Planning in the Oil and Gas Industry 09 – 11 Dec 2018
Disruptive Innovation: Managing Radical Change for High Growth 09 – 13 Dec 2018
Reservoir Characterization 09 – 13 Dec 2018
Professional Risk Manager 09 – 13 Dec 2018
Energy Isolation 09 – 13 Dec 2018
Managing the HR Function 09 – 13 Dec 2018
HR Policy Development and Auditing 09 – 13 Dec 2018
Performance Management: A Practical Approach 09 – 13 Dec 2018
Corporate Treasury: Managing the Cash Cycle – Accounts Receivable & Payable, Inventory Best Practices 09 – 13 Dec 2018
Business and Financial Modelling 09 – 13 Dec 2018
Budgeting, Planning & Management Reporting 09 – 13 Dec 2018
Budgeting & Cost Control 10 – 14 Dec 2018
Identifying Training Needs and Evaluating Training 10 – 14 Dec 2018
Career Development and Succession Planning 10 – 14 Dec 2018
Administration and Office Management in NGO’s 10 – 14 Dec 2018
Foundation Skills for PA’s and Executive Assistants 10 – 14 Dec 2018
The Highly Productive and Effective Administrator 10 – 14 Dec 2018
Office Organization Using MS Outlook 10 – 14 Dec 2018
Office Management Skills 10 – 14 Dec 2018
Efficient Administration Skills 10 – 14 Dec 2018
Effective Secretarial Skills 10 – 21 Dec 2018
Administration and Office Management: Best Practices & Technologies 16 – 20 Dec 2018
Fundamentals of Asset Management 16 – 20 Dec 2018
Facility Planning and Management 16 – 20 Dec 2018
Advanced Maintenance Management 16 – 20 Dec 2018
job evaluation and Analysis 16 – 20 Dec 2018
Business Continuity Planning and Crisis Management 16 – 20 Dec 2018
Basic Forecasting 16 – 20 Dec 2018
Training (5S) Seiri Seiton Seiso Seiketsu Shitsuke 17 – 21 Dec 2018
Human Resource Information System (HRIS) 17 – 21 Dec 2018
Compensation Benefits and Salary Structure Design 17 – 21 Dec 2018
Contractor Management 17 – 21 Dec 2018
Interpersonal and Communication Skills 23 – 26 Dec 2018
Boiler Water Treatment 23 – 27 Dec 2018
General Affair (Building Maintenance) 23 – 27 Dec 2018
Hukum Jaminan dan Prosedur Eksekusi dalam Transaksi Kredit dan Pembiayaan 23 – 27 Dec 2018
Hukum Penanganan Kredit Bermasalah 23 – 27 Dec 2018
Root Cause Analysis Training 23 – 27 Dec 2018
Understanding and Implementing Six Sigma 23 – 27 Dec 2018
Total Quality Management (TQM): Tool Box for Continual Improvement 24 – 28 Dec 2018
Simplification of Work Processes and Procedures 24 – 28 Dec 2018
Reengineering Your Organization: A Roadmap to Business Process Improvement 24 – 28 Dec 2018
Creating and Managing Compliance 24 – 28 Dec 2018
Risk Evaluation and Management 24 – 28 Dec 2018
Leadership Coaching and Mentoring 24 – 28 Dec 2018
Leadership and Strategy for Senior Managers 24 – 28 Dec 2018
Introduction to Management 24 – 28 Dec 2018

 

Enhanced Performance and Strategic Management 24 – 28 Dec 2018
Developing Senior Management Capacity 24 – 28 Dec 2018
Benchmarking for Improved Performance 24 – 28 Dec 2018
The Power of Leaders 24 – 28 Dec 2018
The Leadership Excellence Program 24 – 28 Dec 2018
Supervisory Skills 24 – 28 Dec 2018

 

Team Leader Program 24 – 28 Dec 2018
Managing & Building Teams 24 – 28 Dec 2018
Managerial Decision-Making and Problem-Solving 24 – 28 Dec 2018
Management Skills and Techniques for Engineers 24 – 28 Dec 2018

Training Essential Management Skills

About the Programme

The Essential Management Skills programme is designed to give supervisors and managers, key learning and new skills to enable them to improve their effectiveness as well as drive performance through people by engaging better with their teams and colleagues.

Target Audience

  • Supervisors
  • New Managers
  • Team Leads

Course Content:

 

Day Module
1 Introduction to Management

  • Becoming an Effective Manager & Exploring your Managerial Potential
  • Enhancing your Coaching Skills
  • Communication & Influencing Skills
  • Conflict Management & Resolution
2 Managing Self

  • Theory of Human Motivation
  • Effective Time Management

Managing Others

  • Building and Leading High Performance Teams
  • Performance Management Cycle

 

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.

Training Remuneration Management

Pelatihan Remuneration Management

If you’re a manager or human resource specialist who deals with the organisation’s remuneration process, this course will teach you how to implement, monitor and evaluate a remuneration and benefits plan. You’ll not only look at packaging, salary benchmarking, market rates reviews and bonuses, you’ll also cover the legislative aspects of remuneration and employee benefits.

Benefits to you:

You will understand:

  • Components of a pay structure: salary as part of total remuneration, grading options, pay ranges, pay progression mechanisms, other design features, and ‘traditional pay’ versus ‘new pay’
  • Analysis of pay practice: scattergrams, lines of best fit, compa ratios, survey information and pay market comparison
  • Policy setting and costing: Putting numbers to a policy and determining the cost of the policy
  • Pay review; distributing pay, performance-related pay, pay matrices and budget controls

Participant:

Participants should have some background in compensation and benefit management or salary-grading system e.g., HR Professionals, Finance Professionals and Line Managers who are involved in the daily management, motivation and rewarding of their subordinates.

Program outline:

Module 1:

  • Introduction
  • Overview of Reward Management
  • Reward Management in the Business Context
  • Reward Management Approach
  • Step 1: Job Size & Grading
  • Step 2: Analysis of Internal Equity
  • Step 3: Analysis of External Comparison
  • Case Study

Module 2:

  • Review & Preview
  • Reward Management Approach (continued)
  • Step 4: Develop Reward Policy
  • Case Study
  • Step 5: Implementation

 

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.

 

Jadwal Training Oil and Gas 2018

Informasi Jadwal Training Oil and Gas 2018

01 OGE 101 Petroleum Geology for Non Geologists

02 OGE 102 Petroleum Engineering
03 OGE 103 Applied Reservoir Engineering
04 OGE 104 Principles of Carbonate Reservoirs
05 OGE 105 Integrated Production Modeling
06 OGE 106 Geostatistics and Reservoirs Modeling
07 OGE 107 Carbonate Reservoirs and Seismic Characterization
08 OGE 108 Corrosion Control in the Oil and Gas Industry
09 OGE 109 Drilling Fluids in the Oil Industry
10 OGE 110 Well Logging Quality Control
11 OGE 111 Drilling
12 OGE 112A Drilling Supply Chain Management
13 OGE 112B Drilling Supply Chain Management
14 OGE 113 Cased Hole Logging
15 OGE 114 Open Hole Logging
16 OGE 115 Heavy Oil Gathering and Transport System (Oil Movement)
17 OGE 116 Coating Inspection
18 OGE 117 Applied Reservoir Engineering Workshop
19 OGE 118 Fundamentals of Petroleum Geomechanics
20 OGE 119 Petroleum Tanks Measurement
21 OGE 121 Petroleum Project Economics & Risk Analysis
22 OGE 122 Economics of Petroleum Refining
23 OGE 123 Fundamentals of Oil and Gas Industry
24 OGE 124 Electrical Submersible Pumps (ESP) Basic Operations, Design & Optimization
25 OGE 125 Petroleum Refinery Processing
26 OGE 126 Instrumentation and Control Systems in Oil and Gas Industry
27 OGE 127 Electrical Submersible Pumps (ESP) Technology Design and Sizing
28 OGE 128A Gas Chromatography (GC) Techniques
29 OGE 128B Advanced Gas Chromatography Techniques
30 OGE 130 Flow Assurance for Pipeline Systems and pipeline optimization
31 OGE 131 Introduction to HYSYS in Oil and Gas
32 OGE 132 Hi-TAN Number and Solutions
33 OGE 133 Safe Equipment in Hazardous Areas
34 OGE 134 Natural Gas Processing, Conditioning and Handling
35 OGE 135 Clastic Sedimentology Characterization
36 OGE 136 Flow Assurance for Oil and Gas Production System
37 OGE 137 Casing and Cementing
38 OGE 138 Cased Hole Logging: Cement Logging Tools & Data Interpretation
39 OGE 139 Formation Evaluation
40 OGE 140 Oil and Gas Measurement Calculation
41 OGE 141 Surface Facility Production Operations
42 OGE 142 Production Logging in Horizontal Wells
43 OGE 143 Production logging & Reservoir Monitoring
44 OGE 144 Marine Environment Protection
45 OGE 145 Progressing Cavity Pumps (PCP)
46 OGE 146 Amine Gas Sweeting &Sulfur Recovery
47 OGE 147 Natural Gas Processing: Dehydration, Refrigeration and Fractionation
48 OGE 148 Membrane Technology in the Chemical and Petrochemical Industry
49 OGE 149 Safety Equipment in Oil and Gas Industry
50 OGE 150 Industrial Gases and ASU Cryogenics
51 OGE 151 Process Reactor Operation Troubleshooting Start-Up and Shutdown
52 OGE 152 Petroleum Systems Modelling
53 OGE 171 Process Fired Heaters
54 OGE 172 Gas Processing and Conditioning
55 OGE 173 Reservoir Modeling and Data Integration
56 OGE 180 Oil & Gas Gravity Separation
57 OGE 185 Above Ground Storage Tanks Operation, Inspection and Maintenance

 

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya

 

Applied Time Management Using Outlook

Applied Time Management Using Outlook

Course Description

This workshop is for people who want to improve their time management skills and practice using the fundamentals of Outlook to become more productive and better organized.

Participants will gain insights into time management by learning how to set SMART goals and priorities that stick. Make Outlook work your way while getting a handle on your workload and deal with emails more efficiently.

 

Participants in this program will learn:

  • How to set SMART goals to effectively manage workloads and projects
  • Understand your organizational style -what works and what needs to be improved
  • How to apply the fundamentals of time management using Outlook to become more productive
  • How to use Outlook tools to become more proficient to save time

 

Who will benefit from this course?

  • Individuals who recognize they need to become better organized and manage their workloads and time more effectively
  • Individuals who are familiar with Outlook but want to become  more effective using Outlook tools

 

Course Outline

Introduction and Course Overview
Get to know other participants and discuss what will take place during the workshop.  Participants will also have an opportunity to identify their personal learning objectives.

Setting Goals
Use Outlook tasks to set and manage goals

Prioritize effectively
Use Outlook’s Priority setting tools

Form Good Habits
Let Outlook help you control repetitive tasks

Identify time over which you have control
Track how much time you spend on specific activities

Identify and use your energy cycle
Use Outlook’s scheduling system to plan activities

Dealing with Procrastination
Learn to use reminders and flags effectively

Manage your workload
Customizing your Outlook views

Divide large tasks
Manage tasks effectively

Delegate effectively
Use Outlook to delegate and track tasks

Manage meetings
Master Outlook’s calendar and scheduling functions

 

Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.